DOCFCUDepartment of Commerce Federal Credit Union
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Once, DOCFCU's business development team was walking back from one such meeting when they happened to pass by a nursing school.
To correct the situation, the credit union is undergoing an internal restructuring designed to accommodate both current and future growth and ensure that service levels are kept to the DOCFCU standard.
"Efficiency, consistency and superior member service are very important to our credit union, and partnering with a company that holds those same values in high regard was imperative," says Jeff Banyas, vice president of lending for Department of Commerce Federal Credit Union (DOCFCU), Washington, D.C., which uses LenderLive's servicing and document services offerings.