Dialed Number Identification Service - How is Dialed Number Identification Service abbreviated?
DNIS (redirected from Dialed Number Identification Service)
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|DNIS||Dialed Number Identification Service|
|DNIS||Databases in Networked Information Systems (conference)|
|DNIS||Dialed Number Information Service|
|DNIS||Disability News and Information Service (India)|
|DNIS||Destination Number Information Service|
References in periodicals archive
The D channel provides dialed number identification service
(DNIS), automatic number identification (ANI), and allows the system to reject calls based on programmed parameters.
While his main goal was to improve the network and get better customer service through the PBXs, it turns out that ISDN supplies several additional services like ANI (automatic number identification) and DNIS (dialed number identification service
) that would make life easier for call center operators.
At the call center the dialed number, obtained through the DNIS (dialed number identification service
), is used to route calls to specific agents.