When patients first arrived at EJGH, the nurses were required to input detailed wound assessments into Cerner electronic power forms via COWs (computers on wheels) or desktop PCs.
With its integrated digital and Web cameras, EJGH immediately turned to the Motion C5v Tablet PC and equipped its 20 nursing units with the devices.
EJGH had problems keeping the COWs charged and running, but battery life is never a factor with the tablets.
With the Motion Tablet PC-enabled photo documentation process in place, EJGH has drastically reduced hospital-acquired pressure ulcers, which has a significant financial impact.
In the near future, EJGH plans to reintroduce the C5v Tablet PCs for medication administration.
As might be expected, EJGH maintained an IT disaster recovery plan and, in fact, Phoenix' IT staff had updated it substantially in late 2003.
Evacuation of most EJGH employees was generating high living expenses, and many people anticipated heavy home repair costs upon their return to the area.
Phoenix was able to locate all 61 of its EJGH staff within three days, which greatly facilitated a return to normal scheduling within 30 days, and kept resignations to a minimum of only three individuals.
Because EJGH did not flood, hardware and software systems were generally undamaged.
Through a combination of intense effort and a certain amount of good fortune, EJGH was able to get its systems back up and running on Sunday, September 4, only one week after the storm began.