ESQIEnterprise Service Quality Index (customer service satisfaction; Enterprise Rent-A-Car)
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References in periodicals archive ?
* ESQI: a web page on ECOGEN soil quality index (,
To further ensure that the Enterprise Rent-A-Car brand remains synonymous with customer service excellence around the world, franchised locations also will apply the renowned Enterprise Service Quality index (ESQi), which measures employees' success in satisfying their customers.
For instance, the National brand now reports a Service Quality index (NSQi), based on EnterpriseOs ESQi program, to ensure that employees make a positive impression on each customer.