ETBIEnterprise Telecommunications Business Intelligence
ETBIEurobank Trust British Isles
ETBIEnable Time Base Interrupt
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Workshop attendees will get an ETBI overview and real life scenarios of "ETBI in Action" as practiced by many of HigherGround's customers which include numerous Fortune 500 companies, financial and health care organizations and state and local government agencies across the United States, Canada and Asia Pacific.
Individuals interested in learning more about HigherGround and its unique ETBI approach to contact center profitability may download a complimentary white paper from the company's web site at http://www.
Under the agreement, Resonate will provide a complete end-to-end set of customer-training services on HigherGround's behalf for its ETBI Solutions.