Created in July 2012, FLVC replaced four state organizations that were either offering support for distance education or for library services across the state university and college systems.
The help desk is currently open 12 hours each weekday, but FLVC is moving toward 24/7 support.
"Two years ago, not many people could do a real-time degree audit that way," says Muccino, FLVC'S executive director.
Now chief officer of FLVC
Kieran Duff wants to warn others about the scam.
"It was Cllr Wisinger who initially nominated me to FLVC
deputy manager John Watkin said: "We are very disappointed as a lot of hard work had gone into the bid and we had such terrific community support for the learning project.
FLINTSHIRE Local Voluntary Council (FLVC), with 5 other North Wales Voluntary Councils, have failed in their bid for Big Lottery funding towards a pounds 1m North Wales learning project which is designed to help people excluded from mainstream learning.
John Watkin, deputy manager at FLVC, said: " We are very disappointed as a lot of hard work had gone into the bid.