FPPLDFranklin Park Public Library District (Franklin Park, IL)
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In the description of each area of study, I'll tell you how my experiences at FPPLD have inspired the necessity for that part of the curriculum--and hopefully impart advice that will allow you to learn from my mistakes.
When I assumed responsibility for the computer systems at FPPLD, I inherited a jumble of manuals, disks, random computer parts, and software.
At FPPLD, I've been teaching public Internet and OPAC classes for several years, and I provide ad hoc training for staff whenever we complete a software upgrade (transferring our e-mail software from VMS mail to Eudora, for example).