Because of the sensitivity of the information, Fluor Hanford also needed a permission-based solution that would provide adequate security and allow various levels of access to users.
About five years ago, Fluor Hanford began working with Open Text to replace its 24 systems with one enterprise content management system.
"We wanted a one-stop shop for our records," says Benay Doolittle, IT Consultant for Fluor Hanford. The system has natural-language search capability similar to Google, adds Doolittle, which makes searching for documents easier--thus eliminating the need for file cabinets and warehouse storage of paper.
To accomplish its tasks, Fluor Hanford implemented Open Text's document management and records management systems as well as business process management capabilities, which control the workflow.
Fluor Hanford is currently moving those 40 million scanned images and index data into IDMS--making them into electronic records and enabling the company to discontinue producing paper documents.
Fluor Hanford wasn't necessarily looking at collaboration as a benefit of the system when it began work on the initiative, but this has become a growth area for the system.
All documents are now delivered electronically, which affords Fluor Hanford additional benefits such as version control (users know what document changes have been made) and notification (when an individual's document is changed, he or she receives a notice that someone has made that change).
Both Harry Sterling, IT director for Fluor Hanford, and Doolittle note that the implementation of IDMS was a culture change for employees, who represented multiple levels of computer users.
Since creating its IDMS, Fluor Hanford has realized many of its expected efficiencies.