GCCMHGenesee County Community Mental Health (Flint, MI)
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In addition, GCCMH annually trains both directly operated and contractual staff on cultural competency, including on serving clients with limited English proficiency (LEP).
GCCMH also has developed a Diversity Day Training, in which employees and community groups set up booths with information about the culture and food of their ancestry.
Customer Services staff "secret shops" all of GCCMH's programs, both directly operated and contractual.
GCCMH also surveys its provider network annually for those who either are from different cultures or have advanced education or experience with other cultures.
GCCMH's plan for upcoming years is to continue to reach out to various communities through brochure placement, health fairs, and advertising.