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References in periodicals archive ?
Power 2019 North America Hotel Guest Satisfaction Index Study, the group used responses from almost 45,000 guests who stayed at a hotel between June 2018 and May 2019 to compile its rankings.
Power's 2018 North America Hotel Guest Satisfaction Index Study - ranking first for midscale; and second for upper midscale.
Power 2017 North American Hotel Guest Satisfaction Index Survey.
This recognition comes months after The Ritz-Carlton was named the top luxury brand for guest satisfaction in the J D Power 2015 North America Hotel Guest Satisfaction Index Study.
"With Mohammed's guidance, the culinary and service divisions at the InterContinental Regency Bahrain have made a turn around by uplifting the service, products, gastronomic experience resulting to 38 per cent increased food and beverage revenue and high guest satisfaction index," said Micheal Koth, general manager of InterContinental Regency Bahrain.
The 2011 European Hotel Guest Satisfaction Index Study is based on responses from more than 14,000 guests who stayed at a hotel in Europe between July and September 2011.
The 2006 European Hotel Guest Satisfaction Index Study, which found that 70 per cent of hotel guests in Europe prefer a smoke-free environment that goes beyond the boundaries of their rooms and into the hotel's public areas giving them a commercial rather than legislative imperative to do so.
Power's 2017 North America Hotel Guest Satisfaction Index Study - ranking first in breakfast (food and beverage category) for midscale; and second in overall guest satisfaction.
Chef Frank also implemented a special menu in the Executive Lounge offering dishes which are easily prepared in the small kitchen but do not compromise quality, and by using the guest satisfaction index he increased food quality by 4% and was awarded with a 100% score in the Hilton Quality Assurance (QA) Review in both 2012 and 2013.