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Harvard Business School Professor John Quelch estimates that Internet-related industries employ about 3 million Americans (whose wages total S300 billion) and generate close to half a trillion dollars in direct and indirect economic activity (http:// hbswk.hhs.edu/item/6268.html).
Online tools for business and marketing plans are available on a variety of websites including the Small Business Administration (sba.gov), Harvard Working Knowledge (hbswk.hbs.edu) and Start Up Nation (startupnation.com).
Boston: President & Fellows of Harvard College (hbswk.hbs.
(A complementary view appears in Ramon Casadesus-Masanell and Gaston Llanes' "Investment Incentives in Proprietary and Open-Source Two-Sided Platforms"; hbswk.hbs.edu/item/7049.html.)
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