Gotafe and RCoW developed an agreement governing the occupancy and maintenance of the building that included clauses affecting HCLC operations.
The RCoW fully accepted this position and provided HCLC with $20,000 contingency funding during the implementation phase, another gesture of goodwill essential to the successful completion of the project.
This was achieved with HCLC having responsibility for employing and managing staff.
The consolidation of day to day operations was supported by the service agreement between Gotafe and HCLC. Borrowing conditions, overdue fees, access rights to each organisation's collections and collection duplication were just some of the matters that required agreement and often compromise.
An important decision included in the HCLC and Gotafe service agreement gave members at all six HCLC branches borrowing rights to the Wangaratta Gotafe collection.
* both HCLC and Gotafe retain ownership of their resources and therefore all purchasing and processing of items are handled separately.
* HCLC and other Gotafe libraries have separate library management systems so new items for the Wangaratta Gotafe collection need to be added to the HCLC catalogue.
* the system accepts both Gotafe student cards and HCLC library cards.
Student classes have first priority but HCLC is able to conduct its own programs when the space is free.
The visual arts and design students were invited to design a new logo for HCLC; certificate III students in children's services participated in preschool storytime sessions, providing valuable exposure to literature, and the art department was involved in creating artwork for specific library exhibitions.
* improve communication between Gotafe and HCLC. This is an area of significant vulnerability for the service.