In the HEICS craft tradition, consumers and professionals can retain some control over every stage, or almost every stage, of manufacture, "and thereby gain a far more satisfactory relationship with the product" (Miller, 1997, p.
HEICS owners and baristas develop commercial friendships (Thompson, Rindfleich & Arsel, 2006; Price & Arnould, 1999) with connoisseur consumers.
In the HEICS where we met, I asked Joana what the barista's name was.
While the power management system was doing its job, so were Markijohn and Hamot's Hospital Emergency Incident Command Structure (HEICS).
"The HEICS team contacted a short list of predetermined electrical contractors, who were held in reserve to provide emergency maintenance," notes Tim McQuone, Hamot's director of emergency and trauma services and the hospital's designated incident commander.