Most important, the visible support of the ambassador for the ICASS Council is critical to success.
ICASS also gives agencies at post a voice in the management of post resources.
Ambassadors should be aware that fundamental to ICASS operations are the principles of equity and transparency.
When I arrived at post, my management officer was impressed that I knew ICASS is not just for financial specialists.
Embassy in Suva, I aimed to have the ICASS system be well run, focused on customer services and priorities, and able to accomplish our program goals.
A year after I took the ICASS course, my whole embassy received week-long ICASS training that involved more than half of the post's Foreign Service officers and Locally Employed Staff attending at least one session each day.