AAMC was also selected by the IPFCC for this recognition for encouraging patients' family members and loved ones to be involved in planning and decision-making and in the transitions to home.
To learn more about the Better Together visit IPFCC's homepage, ipfcc.org.
Codling, Director Special Projects and Educational Programs, IPFCC, personal communication, August 1, 2016).
The Institute for Patient- and Family-Centered Care Founded in 1992 as a nonprofit organization, the Institute for Patient- and Family-Centered Care (IPFCC) provides national and international leadership to advance the understanding and practice of patient- and family-centered care in all healthcare settings.
This article briefly highlights six other interesting innovations explored in IPFCC conference presentations and posters (see Tables 1 and 2), as well as identifies a variety of strategies that apply broadly when innovating around patient and family engagement.
Leaders at the Dana-Farber Cancer Institute have used advice from IPFCC in recruiting and selecting council members who participate in work groups, performance improvement projects, planning committees, and quality and risk committees.
In addition, patient and family leaders may emerge who could become chairs of future patient and family advisory councils (IPFCC, 2010b).
The IPFCC has published materials detailing how to plan for, recruit, train, and then provide ongoing support to patient and family advisors.
In her breakout session at the IPFCC Conference, Christensen (2012) suggested teaching family members the use of a patient safety "call out," such as "Time out," "I'm confused," or simply the time-out hand signal commonly used in sporting events.
Several sessions and poster presentations at the 2012 IPFCC Conference described patient and family involvement in rounds and change of shift report.
In her presentation at the IPFCC Conference, Christensen (2012) called this level "expert" family participation, and suggested that patients and families at this level could be taught several evidence-based tools that are part of the TeamSTEPPS protocol.
More information about this role is provided in the IPFCC
resource, Staff Liaison to Patient and Family Advisory Councils and Other Collaborative Endeavors (see Figure 1).