ITSCMIT Service Continuity Management
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Benefits will be broken down into the following areas and will consist of: - for the expertise part (atu / atg): - expertise in business continuity plan (bcp), - expertise in it continuity plan (pcit / psi), - audit in pca / pcit / psi, - support to the rise in skills, - for the project part: - exercise and it crisis test, - analysis impact assessment, -- backup plan, - itscm process, - studies, - audit.
La estrategia de la Gestion de la Continuidad del Servicio (ITSCM por sus siglas en ingles) debe combinar equilibradamente procedimientos:
According to the IT Infrastructure Library (ITIL), the goal for IT service-continuity management (ITSCM) is to support the overall business-continuity management process by ensuring that the required IT technical and services facilities (including computer systems, networks, applications, telecommunications, technical support and service desk) can be recovered within required, and agreed, business time frames.