When compared with telemetry monitors from seven other vendors, the Q-Tel system earned users' top ratings in every category -- System Performance, System Reliability, Installation/Implementation
, Applications Training, Service Response Time, and Service Repair Quality -- as well as the top composite score.
The MD Buyline PACS report includes user ratings in the following categories: system performance, reliability, installation/implementation
, applications training, integration, service and support and product flexibility.
Ratings were improved for the third consecutive quarters in assessments of system performance, reliability, installation/implementation and application training, and consistent with last quarter's ratings for service response time and repair quality.
Elekta SRS systems continued to earn good to excellent ratings among customers, with user satisfaction improvements in system reliability, installation/implementation, service response time and repair quality, and composite rating.