IA

(redirected from Integrated Agent)
AcronymDefinition
IAIowa (US postal abbreviation)
IAInternet Archive
IAInteractive
IAInformation Assurance
IAInformation Architecture
IAInternational Airport
IAIntel Architecture
IAImpact Assessment
IAIn and Around
IAInternational Affairs
IAInternet Access
IAInternational Academy
IAIndustrial Automation (Star Wars, company who made R2-D2)
IAInternal Affairs
IAInvestment Advisor
IAIndividual Assistance (US DHS/FEMA)
IAInter Alia (Latin: among other things)
IAInternal Audit
IAIrrigation Association
IAItalian American
IAImpact Analysis
IAImmediate Action (Military)
IAInternational Agreement
IAIntangible Assets
IAInspection Académique (France)
IAInternet Appliance
IAInspection Authorization
IAIndividual Account
IAInter-Agency
IAIllegal alien
IAInitial Assessment
IAInstruction and Assessment
IAIntelligent Agent
IAImplementation Agreement
IAIndian Airlines
IAIndependent Agencies
IAImmunoassay
IAInstitutional Advancement (various schools)
IAIntelligence Artificielle (French)
IAInvestment Analysis
IAIsaac Asimov (author)
IAIdentification and Authentication
IAIndian Army
IAIm Auftrag (German: By Order)
IAInshallah (God willing)
IAInternal Assessment (International Baccalaureate testing)
IAInitial Attack (firefighting)
IAIndependent Amount
IAInstructional Assistant
IAIndustry Automation
IAIntelligence Analyst
IAIn Absentia (Latin: On Behalf of and in the Absence Of)
IAInformation Assistance
IAImplementing Agency
IAInvasive Aspergillosis
IAIntraarterial
IAIndividual Augmentee
IAInteragency Agreement
IAIndependent Assessment
IAInterfaith Alliance
IAInstitute of Astronomy
IAInitial Appointment
IAImperial Army (gaming)
IAInternet Audio
IAInstitute of Aging
IAIndia Abroad (newspaper)
IAInformation Asset
IAInformation Analyst
IAItalian Army
IAIndustrial Archaeology
IAInstantly Available
IAInternational Alert (UK peacebuilding organization)
IAInformation Appliance
IAInterface Adapter
IAInstallment Agreement
IAIntelligence Assessment
IAInvestment Agreement
IAIntruder Alert
IAIraqi Airways (IATA airline code)
IAIssuing Agency
IAIntelligent Application
IAInitial Action
IAImperial Academy (Star Wars)
IAInterval Arithmetic
IAIncentive Award
IAInternational Alphabet
IAInstrumentation Amplifier
IAIndividual Augmentation
IAInterface Analysis
IAIntelligence Amplification
IAInspection Administration
IAInitial Appraisal (USACE)
IAIndustrial Attachment
IAInternet Alliance
IAInstrument Airplane
IAImperial Age
IAIsland Alliance (Boston, Massachusetts)
IAIt's Academic
IAIncremental Analysis
IAIon-Acoustic
IAIntegrity Agreement
IAIndustrial Affiliates
IAInterface Architect
IAInitial Authorization
IAInternal Alarm
IAInformation Attack
IAImplementing Arrangement
IAImpulse Approximation (electron momentum density)
IAImplementing Agent
IAInfamous Adventures (gaming website)
IAInvasion America (Dreamworks TV Series)
IAIntegrated Agent
IAInterstellar Alliance (Babylon 5)
IAImperator Augustus (Latin: Emperor Augustus, epigraphy)
IAIntermediate Agent (networking)
IAInteroperability Agreement
IAIrrigation/Aspiration (medical procedures)
IAInstructor/Advisor
IAInstitutional Adaptation (US Army)
IAIneffective Attempt
IAInterface Agreement
IAInput Axis
IAIndicated Altitude
IAInterim Accreditation
IAIndian Airways
IAInstallation Assessment
IAInvestigative Analyst
IAInhalation Anaesthetics (pharmaceutical industry)
IAInstituti Albanologjik (Albanological Institute, Kosova)
IAImage Amplifier
IAImpedance Angle
IAInherent Availability
IAInternet Aid
IAInterior Alliance (Kamloops, British Columbia, Canada)
IAInstable Angina (cardiology)
IAIrritant Agent
IAInventory Automation
IAInstalling Activity
IAInterrogation Arm (explosive detection aid)
IAInteractive Accountability
IAInput Acknowledgement
IAImagery Analysis/Analyst
IAImplosion-Assembled (weapon)
IAIntroducing Advisor (foreign exchange)
IAIfugao Academy (Kiangan, Ifugao, Philippines)
IAImmediately Avaliable
IAInstallation Accountant
References in periodicals archive ?
Unified service delivery management specialist NetScout Systems Inc (Nasdaq:NTCT) announced on Tuesday the nGenius Integrated Agent for HP, extending unified service delivery management capabilities out to the network edge.
Unified Service Delivery Management provider NetScout Systems Inc (Nasdaq:NTCT) announced on Tuesday the availability of the nGenius Integrated Agent software, leveraging the Cisco (Nasdaq:CSCO) Integrated Services Router (ISR) as an intelligent instrumentation point.
Nexidia (www.nexidia.com) and Merced Systems (www.mercedsoftware.com) have partnered to provide integrated agent performance solutions.
Thus, while it is essential to service customers on their channel of choice, it's equally essential to give agents the right tools to manage these multichannel interactions--an integrated agent desktop --which is something overlooked by most organizations.
For example, when the agents who are not adhering to schedules have been identified, managers can automatically deliver schedule-adherence training to these agents through the integrated agent coaching module.
As part of Customer Care Framework 2005, an integrated agent desktop provides contact center representatives with a comprehensive view of customer data through a midtier integration layer based on Web services standards.
Even the service side of CRM, he notes, is enjoying brighter days, with improved interfaces and real-time information brought to an integrated agent desktop.
AIMCall 4.0 was designed to extend the functionality of contact center analysis by introducing analytic messaging and integrated agent performance assessment and coaching tools.
This Integrated Agent Desktop provides customized, automated "workflows" which suggest appropriate tasks and courses of action for the agent, based on context of the task steps, customer-specific data, and session attributes.
The sequence of development for highest results usually is unified customer view, historical reporting, real-time reporting, followed by integrated agent UI.
These integrated agents, along with the Qualys Virtual Scanner Appliance
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