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Buyer: McGraw Hill Financial Inc , JD Power and Associates Inc
The rating is derived from JD Power and Associates' Initial Quality Study (IQS), which looks at ownerA[degrees]reported problems in the first 90 days of newA[degrees]vehicle ownership.
JetBlue said it also ranked highest in customer satisfaction among all US major airlines in 2005, when low-cost and traditional network carriers were combined in a single category, making this year's achievement its ninth consecutive JD Power and Associates award.
The JD Power and Associates 2011 US Retail Banking Satisfaction Study, in its sixth year, revealed that customer satisfaction has improved by four index points from 2010 to an average of 752/1000 in 2011.
JD Power and Associates' director of services industries Caspar Tearle said: "Complaints to customer service departments have risen again in 2007, and now outnumber customer service-related questions for the first time (52 per cent v 48 per cent).
JD Power and Associates' 2013 North America Airlines Satisfaction Study is based on responses from more than 11,800 passengers who flew on a major North America carrier between April 2012 and March 2013.
The company has been recognized for call centre operation customer-satisfaction excellence for a seventh consecutive year by the JD Power and Associates Call Centre Certification Programme.
JD Power and Associates, a global marketing information company, has recognised Northwest Natural Gas Company, dba NW Natural (NYSE:NWN) with highest ranking among large utilities in its Gas Utility Residential Customer StudySM.
GLOBAL marketing information firm, JD Power and Associates and Haymarket Publishing, publishers of What Car?, are joining forces on the UK's leading car customer satisfaction study.
JD Power and Associates, a global marketing information company, has recognised Germany-based Volkswagen AG (Xetra: VW), with number one ranking in its APEAL study
A recent survey by JD Power and Associates has awarded the top spot to American Life Insurance.
JD Power and Associates (JD Power), a global marketing information company, has recognised Stream Energy, the Dallas-based retailer of electricity and natural gas services, with highest ranking in its customer satisfaction ratings.