Military and civilian personnel from NASA and the Air Force staff the JPMO, which reports through an executive director to the 45th Space Wing and Kennedy Space Center board of directors.
The JPMO structure is divided into five offices--Executive Management, Contracting, Staff, and Integration.
To ensure unified operations, the JPMO incorporated the best practices of NASA and the Air Force to develop a single business system that includes daily operations procedures and a strategic planning system that complies with both NASA and Air Force policies.
Consecutive launches within 24 hours of each other are now possible--this had never been done before JPMO was established.
The JPMO effectively communicates updates and announcements through the quarterly Joint Update Newsletter and a well-maintained website that contains a wealth of useful links, including contract, award fee, 1Ff, and customer web pages.
(52.) JPMO, "Home Page" [Online] Available: http://www-jpmo.ksc.nasa.gov/, 12 Dec 00.
After resolving issues at the developer level, the software is tested directly by end users and JPMO
personnel on "new" databases (that is, fresh installs with no pre-existing data) and "actual" databases (that is, real-world production databases with legacy data).