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The above components (DGMS, DBMS, MBMS, KBMS) are considered to constitute the software portion of the DSS.
The KBMS is interfaced with the user, the situation expert system, the choice expert system, and the consequential model.
The knowledge-based management system (KBMS) contains knowledge-based records, each of which is composed of managerial belief forming the CM's input vector; managerial choice, given prior evidence; the CM's decision; and, if applicable, DSS recommendations.
The advantages of incorporating a KBMS with the consequential model are to:
The KBMS is very valuable in improving the efficiency of the consequential model because the time needed to retrieve a knowledge-based record in the KBMS is very short compared with the time that managers usually take in supporting their managerial judgements.
A new knowledge record is then added to the KBMS. An example of such a knowledge record is designed as follows:
The KBMS module supports facilities for interactively building, adapting, and displaying knowledge bases; checking for semantic inconsistencies; sorting knowledge bases to implement efficient chaining (Wu 1993a); and editing knowledge base files.
For example, the team was unable to tailor the system to include all factors which an individual might feel are most appropriate in the claim review process Instead, a small but sufficient set of appropriate factors were included in the KBMS.
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