LVHHNLehigh Valley Hospital and Health Network
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He was admitted pre-operatively to LVHHN for anticoagulant conversion due to his history of coronary artery bypass and a prosthetic valve replacement in 1995.
At LVHHN, nursing support is critical in delivering targeted interventions to treat ischemic or hemorrhagic stroke sequelae.
Through Computer Associates' partnership with Politec, an IT services provider, LVHHN purchased PrivateID camera software and a KnoWho authentication server, both developed by Moorestown, N.J.-based Iridian Technologies Inc., as well as a Panasonic Authenticam camera.
LVHHN tested the biometric system for six weeks during the summer of 2003, using nearly 50 people from its IT department.
In addition, the organization achieved a $1.5 million reduction in late and lost charges, which are now a novelty at LVHHN.
LVHHN also leverages automated tools to check claims accuracy and prevent duplicate records, and gives administrative staff online access to clinical documentation to quickly and easily obtain medical records required for claims submission.
At LVHHN, where nurse managers are selected (rather than volunteer) to serve in the superuser role, providing ample resources to explain the benefits of the system and answer questions one-on-one help get these nurses engaged.
JAN WILSON, MS, RN, is Manager of Clinical Services Informatics, Lehigh Valley Hospital and Health Network (LVHHN), Allentown, PA.
The commitment to CPOE at LVHHN originated at the highest level of the organization.
The 29-member LVHHN billing staff is accustomed to changing processes and procedures, so we encountered no training obstacles or learning curves with the employees who used the SSI system.
The collaboration will also give precedence to those tasks that are priority learning needs, as well as enhance consistent instruction throughout LVHHN.
In 2003, LVHHN went live on wireless medication barcode administration on a 31-bed medical/surgical unit.