MBCMHManistee Benzie Community Mental Health (Benzonia, MI)
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Working with MBCMH leaders, IKON assessed the facility's medical records management process, from input and capture to storage and archival, and examined MBCMH's document forms to ascertain the unique information to be captured in each document.
In addition, MBCMH has repurposed 10,000 employee work hours annually, allowing five full time employees to be redeployed to other job functions and improving the organization's performance related to mission-critical consumer focused activities.
Together with IKON, we are improving our document management processes, and therefore, our service," added Jeff Rose, chief administrative officer for MBCMH.