MDNWMaatschappelijke Dienstverlening Nieuwe Waterweg (Dutch: New Waterweg Social Services)
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In most cases, MDNW can now respond to tickets within 24 hours.
MDNW can also take high-priority issues that come in through the Ticksy system and create FAQs on the fly if more than a couple of tickets come in within a given week on the same topic.
MDNW was one of the first companies to adopt the Ticksy platform, discovering bugs and poor work flows and reporting them to Altitude Marketing.