MHCO psychological therapist Polly Shore sees clients based in Northumberland.
Stephen Patterson, service manager at MHCO, said: "Through the IAPT service we offer evidenced-based therapy, advice and support in such a way most likely to be helpful to the individual patient.
"The service the IAPT staff are providing is having a positive impact as GPs are able to refer more patients, and people can also refer themselves if they wish, by calling MHCO directly.
MHCO also offers telephone sessions which suit many of our clients.
"Appointments can be made with MHCO Northumberland Service up to 8pm from Monday to Thursdays and on Saturday mornings.
As in the hospital setting, the credentialing process is the MHCO operation that provides the best opportunity for independent action and leadership for the part-time medical director.
The area of benefits administration probably makes the MHCO role most unlike the hospital or any other noninsurance organization role for a physician manager.
Information systems are the life blood of an MHCO. A physician manager can play a vital role in this area, but a part-time physician manager must be particularly assertive and sharp to achieve a change in priority from routine financial reports and claims processing to useful utilization reports.
Well-run physician committees can be extremely useful to an MHCO. The part-time medical director may be the chair, a member, or just staff (similar to the hospital situation).
As a general rule, external agencies that review MHCOs, such as the National Committee for Quality Assurance, the Office of Prepaid Health Care (federal qualification), or clients of MHCOs, expect that a physician, typically the medical director, will take a major role--preferably a leadership role--in this area.