A shopperOs paradise, the gigantic Harbour City is part of the Marco Polo hotel group
. It has more than 450 shops, around 50 restaurants, three hotels and two cinemas, 10 office buildings, two serviced apartments and a luxurious private club.
Marco Polo Hotel Group. Looking to enhance guest relations and increase brand value, Hong Kong-based Marco Polo Hotel Group used the latter approach to implement project "Service Excellence" for its seven luxury hotels in Asia-Pacific.
And the fastest and most effective way to change communication culture, as Marco Polo Hotel Group and PCA Life Japan illustrate, is to transform the organization's meeting culture.