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Various researchers including Nguyen, Phan and Matsui (2018); Jaafreh, and Al-abedallat (2012); Poon and Tong (2011), cited several quality management frameworks including Australian Business Excellence Framework; Canadian Framework for Business Excellence; Egyptian Quality Award; European Foundation Quality Management Model; Hong Kong Quality Award; Japan Quality Award; Malaysian Business Excellence Framework; Malcolm Baldrige National Quality Award (MBNQA); New Zealand Business Excellence Award; and Singapore Quality Class Business Excellence Framework.
Por su parte, Morales y Hernandez (2004) conceptuan que los criterios del MBNQA (Malcolm Baldrige National Quality Award) han sido empleados por diversos paises para identificar las organizaciones que funcionan de manera excelente.
Strategy formulation framework for vocational education : integrating SWOT Analysis; Balanced scorecard QFD; Methodology and MBNQA educational criteria.
The Education Criteria for Performance Excellence (ECPE), the most recent document issued by the MBNQA is designed to establish a framework for integrating total quality principles and practices in educational organization.
Can you tell us about the Malcom Baldrige National Quality Award (MBNQA)?
The TQM survey used in this study is based on the Malcolm Baldrige National Quality Award (MBNQA) model.
Structural equation model for the evaluation of national funding on R & D project of SMEs in consideration with MBNQA criteria.
In order to encourage greater quality and productivity among American companies, the Malcolm Baldrige National Quality Award (MBNQA) was instituted by the U.S.
The American Malcolm Baldrige National Quality Award, MBNQA has criteria represent a comprehensive framework of seven categories that are used to evaluate an organization's performance.
Managing for quality in the USA and Japan: differences between the MBNQA, DP and JQA, The TQM Magazine, No.1, pp.
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