NEWPRONorthern Engineered Wood Products, Inc. (British Columbia, Canada)
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NEWPRO customers were surveyed, alongside clients of similar companies nationwide, by Guild Quality - an independent third-party customer survey organization.
The results led NEWPRO to be selected as a recipient for providing exemplary customer service as determined by the homeowners they had served.
Improvements/Expansions: In April 2000 NEWPRO converted a bankrupt 5-ft strawboard plant in northern Alberta over to a wood-based particleboard mill.