User-friendliness: Municipal employees also exploit NKCA's free tools.
It also illustrates the anonymous nature of WGIS: in this case, the NKCA staff had no direct contact with this individual.
NKCA has had formal relationships with CCRH (affordable housing), the California Reinvestment Committee (fair lending), and InfoOakland (regional data intermediary and project of Urban Strategies Council).
I have already argued that partnerships play a critical role in project sustainability, but the NKCA case also illustrates a more subtle point.
For example, the NKCA aims at educating people about the topics of affordable housing and fair lending while improving their geographic literacy.
The NKCA features two unique applications that illustrate how cutting-edge technology particularly benefits users with limited technical capacity in novel ways (Steins 2003).
To mitigate these challenges, the NKCA provides a four-step process that is comparable to uploading photos to send via e-mail.
First, while the Factfinder Web site only allows neighborhood selections based on menu-driven forms, the NKCA uses an interactive point-and-click method by which users see the census tracts or block groups they are interested in studying (Figure 2).
Although the NKCA's data uploader tool does not address epistemological critiques, it does serve as an example of applied research that altered GIS technology.
In the NKCA case, a flexible technological back end enabled the creation of effective community partnerships and a dynamic user interface.
Building on nearly a decade of user experiences from the preceding neighborhood-based GIS projects, the NKCA developers diligently compiled and incorporated feedback from a wide variety of people during regularly scheduled workshops, university and high school class sessions, meetings, academic conferences, and public demonstrations.
The NKCA case, along with other projects developed by the API/CNK, demonstrates the importance of user interface, application architecture, and partnerships in developing sustainable community-based WGIS projects.