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NPowerNeed for Power
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"There was no contact form Npower until August when I received a threatening letter, with nothing previous to this, demanding we pay the [pounds sterling]136 or they would enter our home.
TAt Bullring Shopping Centre from 19th - 23rd November, npower is inviting shoppers to visit the npower snug, a pop-up warming station packed full of helpful advice and toasty treats.
[USPRwire, Fri Jan 13 2012] Four Leicester University students and four npower employees will be taking a trip of a lifetime to the Arctic Circle after winning npower's Future Leaders competition.
The German-owned company said its 11,500 employees will be reduced by 2,400, through a mix of those who work directly and indirectly for Npower. A two-year recovery plan was announced to deliver a "robust business" built on lower costs, simplicity, high-quality customer service, and ready for the challenges of the future.
The company has refused to comment on where the axe would fall - but around 100 workers from Teesside relocated to its Sunderland call centre in 2014, after Npower closed its Thornaby call centre.
More than 500,000 customers were affected by npower's billing problems between September 2013 and December 2014.
Npower, owned by Germany's RWE, said in a statement that it did not comment on speculation.
Ofgem said it had ensured that customers whose ombudsman rulings had been left outstanding for more than 28 days would now receive free energy until npower had fully resolved any issues.
The letter, from a bogus firm called Collections Direct, stated that npower had "asked us to initiate immediate collection" of an outstanding debt.
Npower's 253 complaints per 100,000 customers was eight times as many as top-rated SSE of Perth.