In 1985, to address these issues, NVHS formed a wholly owned subsidiary called Healthcare Laboratories, Inc.
Healthcare Laboratories now has branch offices in other towns within the NVHS service area, including Foxboro, Franklin, Walpole and Westwood.
When we established Healthcare Laboratories, key issues to be addressed for the entire NVHS laboratory system were: computerization that would allow pooling to data, instrumentation that could perform real-time testing, restructuring of hospital laboratory work flow so that we could perform additional work from physician offices at marginal cost without compromising quality, and at the same time meet the service standards established by competing commercial laboratories.