Located in the heart of New York City, NYULMC consists of NYU School of Medicine, Tisch Hospital, the Rusk Institute for Rehabilitation Medicine and the Hospital for Joint Diseases.
NYULMC was using the PREMIS turnkey system (now part of RelayHealth) that allows the submission of all claims through a single system and one pipeline.
When NYULMC and HJD merged in 2006, NYULMC began submitting HJD claims with an NYULMC taxpayer identification number, master patient index identification and other claim identifiers for payer-specific provider numbers.
With such a significant Medicare patient population, NYULMC needed a way to receive immediate notification of acceptance or rejection of submitted claims in order to reduce A/R days.
Differences between NYULMC claims-data formatting and Medicaid (as well as other payer) formatting requirements also needed to be accommodated.
NYULMC began looking for the right solution by reviewing a number of vendor offerings.
NYULMC chose to stay with a turnkey rather than a remote hosting installation setup.
Vendor staff assisted in setting up training classes within NYULMC's campus training center for the 60 staff members.
Since going live, NYULMC has been able to further streamline workflows and maximize the effectiveness of all system capabilities upstream of the ePREMIS claims solution.