The Ombudsman's report recommends improvements in dealing with workplace conflicts between civilian contractors and military personnel working side by side at the Halifax OTSSC
. He recommends that contractors working closely with military personnel be enabled to bring complaints to the Ombudsman about matters that directly affect the welfare of military personnel.
A network is being established with this aim in view, which will include the Ste Anne's Center, the Canadian Forces Operational Trauma and Stress Support Centres (OTSSC
), clinics to be established in selected long-term care facilities and community health care professionals.