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The empirical setting of this study is based on data drawn from the multi-year Offshoring Research Network (ORN) project that was launched in 2004 at Duke University Center for International Business Education and Research with the purpose of investigating the advancing trend of offshoring white-collar work (including administrative and technical tasks) as opposed to offshoring blue-collar work, which is mainly related to manufacturing and has already been practiced for many years.
The Offshoring Research Network (ORN) project was launched in 2004 with the aim of studying the advancing trend of offshoring white-collar work (including administrative and technical tasks) as opposed to blue-collar work.
Recent findings presented by the Offshoring Research Network (ORN), which has collected the most complete data on companies offshoring activities (a data set that encompasses more than 1,600 companies globally), indicated that offshoring has boomed in the last five years (Lewin, Cuoto 2006).
Outsourcing providers around the world predict that demand for their services is expanding rapidly, and they are adding staff and investing in new services to meet expected growth, according to a new survey from Duke University's Offshoring Research Network and PricewaterhouseCoopers.
This report distills findings and interpretations from the 2007/2008 Conference Board/Duke Offshoring Research Network (ORN) survey.
The report is a collaborative effort between The Conference Board and the Offshoring Research Network at the Duke University Center for International Business Education and Research.
Source: Duke University Offshoring Research Network. Compiled from Source; Duke University/Archstone Consulting Offshoring Research Network 2005 US Survey, Duke University/Booz Allen Hamilton Offshoring Research Network 2006 US Survey.
These are among the findings of a study into the effects of offshoring trends on American competitiveness, as part of ongoing research by the Center for International Business Education and Research's Offshoring Research Network (ORN) at The Fuqua School of Business at Duke University and PricewaterhouseCoopers.
A recent study by Duke University and the management consulting firm Booz Allen Hamilton found companies across all industries are "increasingly moving sophisticated, mission-critical functions such as product design and research and development to China, India and other offshore locations." The study, which is the third in an annual series originated by the Offshoring Research Network, determined that the reason companies are sending product design overseas is primarily because "these countries can provide highly skilled scientific and engineering workers who are in short supply in the U.S.
* Yet, data from the Offshoring Research Network (ORN) suggests that, despite increasing market options and growing client expectations related to service quality and cost efficiency, clients typically renew provider contracts and develop longer-term relationships with providers.
Surprisingly, despite increasing cost and quality expectations of clients and the growing availability of alternative providers (Lewin and Couto 2007), recent data collected by the Offshoring Research Network (ORN) shows that client firms rarely switch providers.
Understanding the New Frontier of Internationalization, Proceedings of 2nd Annual Offshoring Research Network Conference and Workshop, Philadelphia, 2008.