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He said, 'The debate over the rush to outsource to India and beyond is too often limited to whether the driver is purely cost-saving, or ready access to an educated workforce.
commercial banks, investment banks and, increasingly, mortgage banks decide to outsource to India, they usually look to Mumbai first and then to a lesser extent Chennai (formerly Madras) and Pune.
While a variety of options exist for companies looking to outsource to India, US corporations hoping to successfully outsource to a third-party provider in India would do well to follow a few basic guidelines:
As to what could potentially lure a customer to outsource to India or China the Brenner report states that, "In the 'old days' a service provider could offer buyers their choice of two of three alternatives - price, schedule, and quality.