P-CMM is designed to help organizations characterize the maturity of their workforce practices, create a program for continuous workforce development, prioritize improvement actions, integrate people development with improved processes and establish a culture of excellence.
P-CMM certification is a clear guarantee to our customers in providing best-in-class solutions delivered through best-in-class people and also meets the company's demand in this fast growing global competitive market.
In a significant achievement in workplace innovation, multinational Business Process Outsourcing (BPO) company Sutherland Global Services has become the first pure-play BPO to be assessed at maturity level 5 of the P-CMM (People Capability Maturity Model)([R]).
The P-CMM framework was developed by Carnegie Mellon University to define the organizational maturity of people processes and practices.
Bill Hefley, Professor at Carnegie Mellon University who led the initial development of the P-CMM framework, personally conducted the Sutherland P-CMM assessment and commented, "Sutherland is on the leading edge of the P-CMM thought leadership trend.