PONC - What does PONC stand for? The Free Dictionary
References in periodicals archive
Total quality management in manufacturing and service companies has repeatedly demonstrated a 1:10 to a 1:100 and even greater relationship between the POC and PONC.
Despite these tangible benefits, recouping PONC is not the reason to pursue quality.
The two lists were condensed into 11 categories each and ranked according to the percentage of the total POC and PONC represented by each item.
After implementing changes that resulted in a saving on unnecessary phone calls, PONC dropped to 22.