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QS9000 is a comprehensive quality accreditation devised for the motor industry and their suppliers and requires those companies that bid for the standard to demonstrate expertise in everything, from anticipation of problems within their process to team building.
AWARD TIME: Colloids technical director Dr Roger Storey (front left) receives the quality award from QS9000 assessor Paul Stock watched by, from left, MD John Dilley, John Hulme, chairman of the JPD Group and Malcolm Savage
The company originally received QS9000 certification in November 1998 and also has ISO9002 accreditation, an internationally recognised certification given by the International Standardisation Organisation to companies or organisations which meet their stringent and strict standards and procedures through quality management.
ESM's chief executive officer, Robert Wright, said, "We are delighted to achieve QS9000 recertification, which demonstrates our on-going commitment to providing world-class manufacturing excellence and provides our customers with the ability to sell their products to the important automotive market.
COMMITMENT: ESM business excellence manager Sam Evans, front left, and manufacturing operations manager Alan Ingram with ESM's QS9000 certificate.
I believe we are only about the third aluminium die caster to gain QS9000," said Mr Warner.
Mr Warner said: "We had been warned by our customers in the industry that without the QS9000 certification we could not be involved in quoting for new work.
The company has long been accustomed to the rigours of standards certification but the demands of QS9000 meant an overhaul for its systems and a completely new look at the way it performed.
The ISO9002 system deals with systems, while QS9000 deals with processes, so the task meant completely rewriting the company's quality manual.
The QS9000 process involves the whole of the company's procedures, starting with its business plan, said Mr Cashmore.
As with other car parts, it's becoming necessary for molders of connectors to be QS9000 compliant.
Intelex QS9000 for Windows helps users prepare for the QS9000 audit.
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