QWCCQwest Web Contact Center
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Apptera uses Qwest's toll-free voice service, Web hosting and QWCC to deliver voice-driven, self-service solutions across the enterprise.
QWCC leverages the Genesys Voice Platform, which uses voice XML technology, to support QWCC's integration with Web, computer telephony integration (CTI) platforms and database information.
QWCC is an interactive voice response and voice recognition solution for businesses that create call center applications, such as speech recognition functions.