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QMJQuality Management Journal
QMJQuarterly Marketing Journal (est. 1969; Serbian Marketing Association)
References in periodicals archive ?
y Prybutok, V.,2008, "Determinants of Customer-Perceived Service Quality in Fast-Food Restaurants and Their Relationship to Customer Satisfaction and Behavioral Intentions", Quality Management Journal, Vol 15, No.
[9] Landrum, H., et al., 2008, "SERVCESS: A Parsimonious Instrument to Measure Service Quality and Information System Success.", Quality Management Journal, Vol.15, No.3.
and Sinha, A., "The TQM impact: a study of quality managers' perceptions", Quality Management Journal, Vol.
Godfrey, A.B., "Ten areas of future research in total quality management", Quality Management Journal, October 1993, pp.
Quality management journals have long promoted consistency as a means to achieve quality.
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