New procedures, flowcharts and checklists have been defined and included in the IRMM's quality management manual
, for the handling and use of empty containers and the dispatch and receipt of radioactive material.
A summary of the companies' activities relating to quality has to be given in a quality management manual. These documents have to be up-dated if there are any changes in the existing process.
A quality management manual can be given to customers to give them an impression how the supplier works and how he is able to keep a certain quality standard.
To obtain certification under the ISO 9000/Q90 standards, a company first must submit its own quality management manual
to an independent, accredited registration agency for review and possible revision.
The solution includes developing project management, HR and quality management manuals
in addition to professional project management training.