S2C2Scottish Society for Contamination Control
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Kennedy & Volovic both agree that the "piece de resistance" of the SDKtoday app, is the S2C2 learning methodology they created.
In the Build Detail view, you have the freedom to read through the materials or watch videos bringing the app to life utilizing the S2C2 methodology.
HDI and SSPA are sponsoring more than 50 conference sessions that will address critical help desk and support issues such as staff recruitment and productivity, reducing operating costs, support chain automation, Year 2000 preparation, Web-based customer service and support, management strategies, and S2C2 and SCP certification.