Firms must be responsive to the changes in regulations and stakeholder demands to adapt the content of their SGSM so that they effectively address these requirements.
We opted for an inductive multiple case study approach because research on how firms adopt SGSM practices in their purchasing organization is still in an exploratory stage (Basu and Palazzo 2008).
Hence, we expected to find information-rich cases with a set of advanced SGSM practices.
We chose the PSM function as the unit of analysis because that is where SGSM practices are implemented and executed.
First, the potential interviewees were asked to complete a self-administered questionnaire inquiring about themselves, the purchasing organization and the degree of SGSM implementation.
External Stimulus to Engage in Sustainable Global Supplier Management (SGSM) Processes
Performance of Sustainable Global Supplier Management (SGSM) Processes
How do you measure the impact of your sustainable global supplier management (SGSM) activities on the performance of the PSM function?
Second, we conducted crosscase analysis and relied on tabular displays to detect differences and common patterns of SGSM processes across the studied cases (Eisenhardt and Graebner 2007; Yin 2009).
This section elaborates on the triggers or stimuli that influence companies to maintain and expand their sustainability efforts, leading to SGSM capabilities.
For example, as the only company out of four, Beta primarily focused on the social dimension within its SGSM processes.
Alpha and Gamma did not establish such close ties with NGOs, whereas Beta and Delta executives stated that their respective cooperation processes strongly determine the content of sustainability topics and, thus determine the effectiveness of SGSM processes.