SLFCUSandia Laboratory Federal Credit Union (Albuquerque, NM)
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"To continue enhancing our member service and to combine our two core systems, our credit union requires flexibility and control with a new core platform," SLFCU's President/CEO Robert Chavez stated.
According to SLFCU Chief Information Officer Srinivasa Sastri Siravuri the dual core set-up created some challenges, such as staff training on two separate cores and many members unable to easily transfer funds between commercial and personal accounts.
New regulations and compliance requirements also reduced SLFCU's information services team's ability to deliver enhancements to keep technology on a par with commercially available core platforms.