SMIDECSmall and Medium Industries Development Corporation
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From the sampling frame, only a total of 441 SMEs are listed with SMIDEC were eligible to be selected as part of research samples.
The government agencies, such as The Multimedia Development Corporation (MDeC), Malaysian Communications and Multimedia Commission (MCMC), National Productivity Council (NPC), Small and Medium Industries Development Corporation (SMIDEC) should identify and communicate to SMEs the advantage of e-commerce as means of selling, buying, providing customer services, advertising with global customers.
Government agencies like MCMC, MDeC, SMIDEC, and other government agencies should create better awareness of the benefits of e-commerce to encourage higher rate of adoption.
In 1996, SMIDEC was established to assist SMEs development in Malaysia.
In 2008, SMIDEC has taken over the role of the National SME Development Council (NSDC) Secretariat from Bank Negara Malaysia to coordinate the policy formulation and SME development programmes.
On 1st September 2009, SME Corp was established as a rebranded version of SMIDEC. It becomes a 'one referral centre' to facilitate effective outreach programmes to SMEs(SMI Malaysia, 2009; SMIDEC, 2009).
Small and medium enterprises in manufacturing are enterprises with fulltime employees not exceeding 150, whereas small and medium enterprises in the services sectors are enterprises with full-time employees not exceeding 50 (SMIDEC, 2003).