One of the support functions of the SMLT is the provision of accurate, detailed and technically sound management information by using a consistent method of documenting the planning, on-site and troubleshooting activities.
"We have about 40% of the market share in Southern Africa," said Ms Kabalin, adding that the SMLT also has a strong presence in Australia, Indonesia, India, Brazil, Chile and Peru amongst other countries.
The process began by inviting SMLT experts from Australia to carry out a four-week equipment inspection at 20 key mines, targeting shovels and draglines in Eastern India and ball mills in Southern India.
According to Shell, during its first year of existence in India, the SMLT has already been able to halve lubricant consumption for customers now using Malleus and prove that one day of uptime delivered through greater efficiency will pay for a year's supply of Malleus.
Australian mining contractor Theiss turned to Shell and the SMLT when the company wanted to reduce downtime and increase productivity at the six coal mines it operates for Kaltim Prima Coal in Indonesia.
The SMLT was able to advise Theiss on the product characteristics required to safeguard equipment against component failure.