SPRWSSaint Paul Regional Water Services (Canada)
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To ensure the system would comprehensively meet the needs of all involved agencies, the selection process consisted of creating an unprecedented team of 100 city and SPRWS employees at all levels to rigorously review and evaluate SPL and competitors' products in the crucial areas of functionality and ease of use.
We underwent a strategic IT master planning process aimed at maximizing the management of the city's infrastructure maintenance via an integrated maintenance management system," commented Steve Schneider, General Manager of SPRWS.