SCRM

(redirected from Social Customer Relationship Management)
AcronymDefinition
SCRMScratch Mode
SCRMSupply Chain Risk Management
SCRMSystem Center Reporting Manager
SCRMSocial Customer Relationship Management (business strategy)
SCRMSouth Carolina Railroad Museum (Winnsboro, SC)
SCRMScottish Centre for Regenerative Medicine (UK)
SCRMSupplemental Channel Request Message (wireless radio frequency)
SCRMSenior Credit Risk Manager (banking)
References in periodicals archive ?
Social Customer Relationship Management (CRM) Market - Global Forecasts to 2019
Social Customer Relationship Management And Differentiation Strategy Affecting Banking Peformance Effectiveness.
Its system supports text analytics and social customer relationship management.
The headline sponsor of this year's Gulfcomms is Vocalcom, which provides social contact centre solutions, mobile and Web live customer service software, social customer relationship management solutions and in-store connected kiosks to engage customers using cloud technologies.
This social customer relationship management (social CRM) industry is growing fast — Gartner estimates that by the end of the year software licenses and subscriptions will total $2.
According to Syncapse, SocialSYNC will help brands move forward into the world of social customer relationship management (CRM).
The deal also allows the company to develop its social media and social customer relationship management (SCRM) offerings and provides it with the opportunity to expand in the US market.
will explore the new world of Social Customer Relationship Management (SCRM), including: How social media radically changes the whole CRM game; where the money is and how Social CRM relates to ROI; what's necessary to monitor, listen, engage, and manage content in the Social CRM space; and what action steps to take to embrace and implement Social CRM.
Look deeper and you begin to see the potential of social commerce, social customer relationship management, collaborative product innovation and more.
ClickPress, Mon Feb 16 2015] Social Customer Relationship Management (CRM) Market by Solution (Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement, Social Middleware), by Deployment (Hosted, On Premise) - Global Forecasts to 2019
This social customer relationship management (social CRM) is already done in contact centers and by players like Lithium.