Indeed, at TBPL, we provide an AirPAC for easy handheld OPAC searching but rarely see people in the stacks looking intently at their iPhones.
Figure 1 shows the current menu of services available at TBPL kiosks.
TBPL staff members were emailed relevant questions from the survey, and their responses are noted.
The information collected from this survey will be used for TBPL's 2009 Service Audit, which is focusing on our "kiosks" (aka OPAC terminals).
TBPL staff currently direct patrons to our public internet stations if they want to surf the open web or access the virtual collection.
TBPL's public service staff would like to be able to help patrons find information in the virtual collection from the kiosks.
Fourteen percent (n = 20) used a menu of options, similar to TBPL's face (see Figure 1).