Needless to say, all is not well with the TCFH's IT infrastructure.
Spotting TCFH when they walk through the door isn't easy.
Commonly, TCFH will exhibit a complete lack of understanding of what it is they actually want.
However, the large corporate can also be TCFH - usually when the little company lands the big name client they will do just about anything to keep them.
Most of all, what TCFH doesn't realise is that it is not a perfect world.